Project / 12Enterprise

DICT Project Ticketing System

A project issue, feature request, and support ticket workflow for DICT-related initiatives.

CodeIgniter 4
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Overview

The ticketing system gives project teams a shared workflow for recording and following issues, requests, and support work.

Problem

Project issues and support requests need a visible lifecycle so teams can organize and follow work.

Solution

A CodeIgniter 4 system manages project issues, feature requests, and support tickets for DICT-related initiatives.

My role

Web application development and information-system support.

Features

  • Project issue management
  • Feature request tracking
  • Support ticket workflows

Results / outcome

A shared project and support ticket workflow for DICT-related initiatives.